FAQ

Order Status 

  • Normally we ship within 24 hours after the confirmation of your payment.
  • We will contact you if your order does not ship within 2 business days. 

Prices for Shipping

  • Prices are always F.O.B. Cypress, CA 
  • If your orders are over $150, free shipping to all 50 States + Puerto Rico, Guam, Virgin Islands and all US Territories. (some items only qualify free shipping within the 48 states, please see details on each listing).

Returns 

  • ALL returns must be made within 30 days of delivery.
  • Returns must be approved first before being sent back.
  • Customer must pay for the return shipping.
  • Shipping charges are non-refundable; 20% restock fee will applied on ALL returns.

Shipping Guarantee 

  • Shipping is guaranteed by the shipping company. 
  • However, we will do our best to help you track your shipment after it ships from our facility. 

Payment

  • We accept major credit cards and money transfer via PayPal or via Shopify gateway

Wholesale Account

  • Contact us directly for volume quantity special
  • Any wholesale order over $1,500, we will provide FREE Freight within contiguous 48 States. 

 Please Note:

  • Our liability for defectives on any products shall not exceed its replacement cost. Any abuse or modification of the product voids warranty. Please contact us if you have any question.
  • DO NOT EXCEED WORKING LOAD LIMIT